"The future is yours to create" Neon Sign
DESCRIPTION
PRODUCT FONTS
For our pre-set designs, the fonts and styles are already set. For a custom order, we can produce almost any design you could want, including letters, words, numbers, or logos.
For a more information on a fully customizable sign, please send us a message via WhatsApp, Instagram DM, or Email.
Product Details
See reference below for some standard information about our signs…
Please note - All of our signs (custom creation or pre-set design) come standard with a remote control dimmer. This can be used to dim the light and adjust the brightness, switch the power on and off, and program the light to flash in different patterns and adjust to the specific mood that you want.
Please note, all of our signs have the option for the CLEAR acrylic backing to be cut in one of three different ways - whole square backboard, cut to shape, or cut to letter:
Shipping/Returns
Shipping
All orders are made to order by hand in our international production facilities with the care and attention to detail. Production time averages only 5-10 working days after payment. During peak periods this timeframe may increase to 2-3 weeks.
Global shipping and production time-
Standard Service (DHL Fully Tracked, 1-2 weeks) - Average 1-2 weeks delivery to your door, including production, and full quality testing - FREE
Rush Order Service (DHL Fully Tracked, 3-6 days) - Average 3-6 business days delivery to your door, including production, and full quality testing- 200 AED
Returns
All our pieces are made by hand to order.
We only accept returns/refunds on faulty items, and can not accept returns due to change of mind unfortunately, as all pieces are made to order based on your exact requirements. All sales are final once placed on site.
In the very unlikely case that your piece arrives broken or faulty, you have 7 days from the day of the tracked delivery to let us know via Email at neonwaveuae@gmail.com and we will deliver a replacement sign free of charge!
Import Fees/Duties
Orders to some countries may be subject to import fees/duties and taxes when delivery takes place. This depends on which country you are ordering from and also how big/heavy the piece is.
This is standard procedure for any item bought online and is entirely out of our hands - many orders won't be subject to import fees, but for those that are depending on your location, please be aware that these fees are the responsibility of the customer and are not covered by Neon Wave. This amount is usually very minimal
If you need any more help or have any questions or concerns, please don't hesitate to contact our team via Email at neonwaveuae@gmail.com
Thanks!